How far is the Hale Koa from the Honolulu International Airport and how do I get to the hotel from there? Is there a shuttle?
We are located approximately 10 miles from the Honolulu International Airport. To travel from the airport to the Hale Koa, you may take a taxi (the trip is approximately $20) or catch an airport shuttle (approx. $8). Depending on traffic, it's a 20-30 minute drive. Any national car agency can arrange for airport pick-up of a rental car or you may contact the Dollar Rent-A-Car desk in our lobby at 808-955-0555 ext. 419. If you are driving from the airport or elsewhere on the island, a
map is provided for your convenience.
How much does it cost to stay at the Hale Koa Hotel?
Rates range from $63 to $268 per night (current rates effective until September 30, 2008), double occupancy, based on rank and room category (view from the lanai). To see our rates, click here.
What is the difference between a standard room and ocean front?
All of our rooms are generally the same size and offer the same amenities. Room categories differ primarily by the view from the room's lanai. Rooms are furnished with either one king, two queen or two double beds. Bed configuration cannot be guaranteed and should be requested upon arrival. Standard rooms are on the lowest floors and have little or no view. Ocean Front rooms are in the front of the building facing the ocean, and most have two Queen beds. Deluxe Ocean Front are corner rooms in the front of the building facing the ocean, with one King-size bed.
What amenities does a Hale Koa guest room offer?
Hale Koa guest rooms are all fully air-conditioned and equipped with alarm clock/radio, color TV, telephone answering system, iron/board, hair dryer and lanai (however, a few standard rooms do not have a lanai). Each room also has a refreshment cabinet -- suitable for cooling beverages but not storing perishables. We also provide complimentary mini-size shampoo/conditioner, hand & body lotion, facial and bath soaps, shoe polishing mitt, and shower cap for your convenience. High speed internet access is available through a cable ethernet connection on your laptop.
The cost for this service is $9.95 for a 24 hour period.
What if a room at the Hale Koa Hotel is not available when I want to visit Hawaii?
Ask about our Referral Hotel Program. We have agreements with some of our neighboring hotels to provide rooms for guests we are not able to accommodate. As a referred guest, you are still welcome to come and enjoy our grounds, pool, post exchange, dinner shows, restaurants and lounges (proof of Hale Koa eligibility required). Daily use fee for THE POiNT Health Club is $10 with military I.D., or $12 for all others.
When is the best of time of year to secure a room reservation at the Hale Koa?
September through mid-December.... Please request your preferred dates at least 6 months in advance for best availability.
Is parking available for hotel guests?
The Hale Koa offers ample parking for our hotel guest. The Hale Koa has a parking garage that is located just across the street from the hotel. As well as additional parking across the street from the Army Museum in the Saratoga Lot. Parking is $6 per day for hotel guests. (For complete parking prices go to the "List of Services & Amenities" page under the "Facilities & Services" page of the website). The hotel also offers a complimentary shuttle "The DeRussy Caboosie" which shuttles guest to/from the parking garage and Saratoga Lot to/from the hotel lobbies.
Does the hotel have a place to workout?
THE POINT is our state-of-the-art health club offering massage therapy, personal trainers, and a vigorous class schedule which encompasses tennis, swimming, yoga, walking, running and water aerobics. The fitness center is free of charge to hotel guests. Nominal fees apply for POiNT classes (Contact the POiNT at 808-955-9155 for prices and details).
Does the Hale Koa offer children’s activities? Do you have babysitting services?
We do not offer babysitting services. However, there’s always something for children to do at the Hale Koa! We offer swim lessons, tennis lessons, our popular Magic in Paradise Show, a beautiful one-third mile white sand beach, kiddie pool, children’s menus in our restaurants and board games (available for check-out) at the fitness center.
How far in advance are reservations accepted?
The Hale Koa accepts reservations up to 365 days in advance by calling 1-800-367-6027, or click here to submit a reservations request form.
Do you have a DSN number for those stationed overseas?
Yes, you may contact the reservations department at 315-438-6739.
Are there any special events going on my stay at the Hale Koa?
For more details on Hale Koa Happenings, visit our Upcoming Events page - click here.
What is the weather like there, and what type of clothing should I bring?
The weather is usually moderate year-round, typically ranging from the low 70s to upper 80s. Some evenings may be cool and breezy, so you may want to bring a sweater or windbreaker. Summer-type clothing, such as shorts, t-shirts, casual pants and dresses are appropriate almost everywhere in Hawaii. A cap or hat is also a good idea to protect your face from the sun.